Should you ever find yourself employed in customer service, you understand that occasionally, clients may not always be the most amiable individuals. Some of them will be downright nasty, acting as though you’re the object of all their personal grievances. Some people are just going to be tough because they believe they are entitled, but in reality, they are just making things difficult for you and other people so they can’t enjoy what they paid for. This man was getting away with it in a restaurant, and that was the situation until someone stood up and took the appropriate action.
Five children are being allowed by their father to completely ruin the eatery. They’re screamin’ like crazy, shattering chopsticks, and shredding napkins to use as confetti.
“Sir, I have to ask you to tell them to stop doing that,” I said. The other patrons are being bothered by them.
Dad: smiling “No.”
Me: “No, you won’t tell them to stop doing that, exactly?”
Dad: still grinning “Yes.”
The kids are still acting out, and I have to return to work at this point. I receive complaints from a number of consumers, but I am powerless to remove them. A table of roughly eight young boys is the last to voice complaints.)
Customer 1: “So there’s nothing you can do about them?”
Me: “I’m sorry, sir, however no. I can grab you a drink at the house to make up for it.”
Customer 2: “No, that won’t do.”
You’re saying, “Well, I can see if I can get you a free dessert…”
Customer 2: “Not what I intended. Can’t you reach your boss?”
I said, “I’m afraid he’s not in, sir.”
Customer 1: “Well, we will not accept any free items. I bet that would come out of your paycheck.”
Customer 3 says, “Hold on…”
(The customer stands up, and the others instantly follow him to the noisy, cluttered table. They’re now encircled by eight towering young males who look quite pissed.)
Customer 3 says to the father, “Tell them to stop it.”
Father: still beaming “No.”
Customer 1: “You’re bothering the waitress.”
Father: “Do you guys even work here?”
Customer 1: “No, we are from the prison up the street. We are out on parole. Funny coincidence, we all served seven years for kidnapping and murdering a bunch of loud brats and an idiot who made minimum-wage servers cry.”
(At this time, the youngsters become quite quiet, and the other guests begin chuckling and gazing.)
Father: “You’re lying.”
Customer 4: “Do you want to take that chance, friend?”
(One more lecherous grin was enough to send the entire group of misfits running for the exit. My knights in shining armor received plaudits from the other diners and a complimentary supper from me.
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